DS650 Return Status

jj11ds

Dears,

I had sent back the DS650 with issue on October 2011 with double registered parcale.  DS650 was just brought for a couple months last year.  I would like to check what is the status & when I would get it fixed.  Registered parcel attached.



Please help.

jj11ds

Now already March 2013, i still do not have reply.

I had sent back the DS650 with issue on October 2011 with double registered parcale.  DS650 was just brought for a couple months last year.  I would like to check what is the status & when I would get it fixed.  Registered parcel attached.

This is call customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

may

jj11ds:
已pm相關詢問資料予您,請收pm,
我們將盡快為您查詢。

jeanne2467

jj11ds您好:
首先先感謝您對亞拓的支持與愛護，您的DS650伺服器,目前因無法取得與您的回覆,尚無法進行維修,很抱歉.
2011/10/25已E-MAIL相關維修資訊與您，因一直未有您的回覆,故
2011/10/31寄信至您提供之地址,但因無人取件亦被退回，服務人員不放棄聯絡,於之後均有陸續mail至您的信箱，但皆無所回覆,故一直無法與您確認。
是否方便提供(pm)可聯絡您的方式,以便盡快為您服務。
以上很抱歉造成您的困擾，希望可以盡快收到您的回覆資料，謝謝。

jj11ds

Jeanne,

please check pm that I sent today & let me know how to proceed.
sorry for the delay.

JJ